Johnson County Humane Society: HelpLine

JCHS HelpLine

Call Anytime

Our HelpLine was established in the early 1990s to provide services and a communication link between the JCHS and individuals in the community who have concerns about animals.

Call our HelpLine (338-3357) anytime.

• You’ll hear a recorded message.

• You’ll have the opportunity to leave a message along with your phone number.

• The HelpLine Responder (who is a volunteer) will return your call.

Typically, the HelpLine Responder is not available to actually answer the phone.

Photo: Clancy, a clinic cat for the Coralville Animal Clinic.

Use the HelpLine to...

• Adopt an animal from one of our foster homes

• Apply for financial help to spay or neuter your pet

• Find out about our trap/neuter/release program for maintaining a healthy feral cat colony

• Become a foster caregiver

• Discover other animal-related opportunities open to members of our organization

• Find out how to re-home (place your pet in another home)

• Get advice about how to find a lost pet

• Report an animal abuse concern

• Get help with an animal behavior concern

• Get information about wildlife concerns

• Get financial aid for veterinary emergencies

• Get help with animal shelter reclaim fees

• Borrow animal-related equipment from our Loan Closet

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Florence Unash Spay/Neuter Fund

Call the HelpLine if you need financial assistance to spay or neuter your pet and a volunteer will give you eligibility information about the Unash Fund, a resource for financial assistance.

Financial Aid for Veterinary Emergencies

JCHS has some money available to help with medical emergencies (not routine medical care). It is distributed on a case-by-case basis.

Our goal is to help individuals in immediate need provide emergency care for their own animal or one they have rescued. Some questions we take into consideration when evaluating each situation include:

• is the animal’s life in immediate danger?

• how does the problem present itself?

• how is the animal behaving right now?

• when was the last time the animal ate/drank?

• how much are you (the caregiver) able to help out financially or otherwise?

We may pay a dollar amount or a percentage of the bill (as a grant or a loan) at the veterinary clinic of our choice.

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Help with Shelter Reclaim Fees

We have a limited amount of money available to help individuals who cannot pay the reclaim fee to get their animal out of the shelter.

Staff at the Iowa City Animal Care & Adoption Center are authorized to refer eligible caregivers to us.

Money may be offered in the form of a grant or a loan.

JCHS Loan Closet

We maintain a loan closet of animal-oriented equipment such as various types of litter boxes, pet taxis, wire and fiberglass dog crates, and kitty havens. The equipment may be checked out on a short-term basis. A refundable deposit may be required.